Sanctioned for not being able to sign on on bank holiday Monday. Tears, frustration and rain.

Today’s demo started rather hurriedly and to be honest I didn’t know if I was coming or going. This feeling was amplified because it was cold, rainy and my daughter was a bit fed up. understandable of course. But she soon settled down into our usual routine and all was well.

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We are seeing a lot of new faces due to Stalybridge Jobcentre shutting. They don’t know us and what we are doing, and we don’t know them or their situations either. So we have to start from scratch, which at times isn’t easy.  But it’s a whole lot harder for them.

I started a conversation with a man who had been previously attending Stalybridge Jobcentre for his appointments. The first thing that he said to me was that he couldn’t believe how rude the front desk staff are at  Ashton Jobcentre, and how rude some of the advisors are also. He mentioned that some of the advisors at Stalybridge could be awful, but Ashton Jobcentre felt positively hostile. I had to agree with him. The frontline staff has a habit of making a person feel like they are guilty of committing some heinous crime, when in fact their only crime and it isn’t a crime is being poor.

You really have to experience this to understand what I’m talking about. I experienced the same treatment when I used to have to sign on there. It was awful, with G4S security guards taking personal details to check appointments. Of course, this is illegal but the DWP and their employees seem to be immune to any type of action being taken against them. One day I’m sure that their time will come.

He also explained to us that he had failed his ESA medical and was in the process of appealing, so until he can prove that he has launched an appeal he has had to submit a claim for JSA. He knows the score and what to do but it doesn’t make it easier does it. So he is now in no man’s land, waiting for everything to be processed and it is a horrible place to be.

Whilst I was standing outside the Jobcentre I spotted a man walk in, who was very obviously disabled and in discomfort. He didn’t want to speak on his way into the Jobcentre but chose to do so on the way out. He has an injury to his knee and it’s in a large knee support, and because he was claiming Universal Credit he was handing sick notes in to cover him for this period of time. I advised him that he could claim ESA if the injury is going to cause a disability that might take some time to recover from and he took that advice on board. The DWP hasn’t made his life easy though and they are continuing to mess him about with his payments. Unfortunately, he didn’t go into great detail but I advised him and gave him a leaflet. I also asked him if he wanted a food parcel. He said no, he would be ok but his father who was stood behind him said: “Yes we do, I’m having to feed you and I have very little money”.  Having been in this situation myself, I gladly gave him a food parcel and at least they will eat better this week.

This is another hidden issue that not a lot of people speak about. I’ve been in this position myself and it’s very hard looking after a relative who has had their lifeline taken off them by the DWP for whatever reason that may be.

I felt a lot of stress and hardship when I had to do this, so this could well be what many people feel like when they are in the same situation. Cooking for one extra person might not seem to be a lot, but it soon mounts up. Also, there are the extra bills that have to be paid such as gas, electric etc. Managing from day to day is very hard indeed and demands on food banks and similar organizations grow as a result.

If a person has no family then it’s a dire situation to be in, so please have sympathy with those forced into this awful situation which wasn’t of their choice.

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I spoke to a man who was rushing down the road to talk to me. He was so upset. His situation has spiraled out of control, and he hadn’t followed up our advice on what to do and where to go. Seeking help is often very hard. It takes courage and swallowing of pride. Asking for and accepting help is very hard indeed.

I told him of a local organization that he can go to straight away to get some immediate help and that he must go now. The nights are getting cold and with his health conditions, I didn’t want him sleeping on the streets. I gave him a food parcel and a colleague (Karl) gave him a lift up to this organization. It was vital that he went, so we made sure that he did. Thanks, Karl.

We then started talking to a lady who had also previously attended Stalybridge Jobcentre. She also informed us of how different Ashton Jobcentre is. She wasn’t happy. She had been diagnosed with Bi Polar years ago but is new to the signing on  process and she was understandably overwhelmed. It was then that she started crying, saying that she is 58 years old and cannot physically look for work eight hours a day. She doesn’t know how to use computers and the system has confused her.

We advised her to make a claim for ESA and advised her of how to do this and where to go to get help to do so. She also said that she had no friends, so I told her that I would be her friend as did other members of the group. The tears disappeared and she felt supported and loved. This is exactly why we are there every week and will continue to be.

I also spoke to a young man who had been given a signing on appointment for the previous bank holiday Monday. Yes folks, bank holiday Monday. Of course, he couldn’t sign on and he informed the Jobcentre of this. The DWP were totally unsympathetic of course and informed him that he was now sanctioned for not attending. You really couldn’t make this up, could you?

It’s not the first time that we have seen this though and it isn’t unusual. He is appealing and he will win and overrule this sanction, but in the meantime, he is without money. We gave him appropriate advice and signposted to all local groups. Let’s hope that he takes this up.

I and a colleague started talking to a man who was a former policeman. He had taken early retirement and was attending the Jobcentre just to keep up his national insurance contributions. He told us of his struggles and that he is really struggling to manage on the pension that he has been given. I advised him to go to the local Citizens Advice centre where they can do a full benefit check for him. He says that he has now been forced back to looking for work, and will hopefully get one within the police force. He didn’t have a nice word to say about the Jobcentre and I don’t blame him.

We started talking to a lovely young woman who had lost her job due to no fault of her own. She had been working at a children’s day nursery and had been exploited, both of the hours and work that she was expected to do, but also because of her good nature. I can’t elaborate more due to the fact that she might be taking further action about this through her union. She might not, but I don’t want to ruin her chances of doing so if she does.

This is another issue that is growing sadly. The exploitation of staff by management at some private day nurseries. They usually employ young staff members and overwork them. of course, some don’t, and kudos to those that don’t. But for a long time now I have been hearing these stories. The apprentice scheme at these day nurseries can also exploit them, I’ve heard some awful stories about this also. It’s about time that all apprenticeships are properly regulated because young people should not be exploited. Young people should be respected because they are, after all our future.

We also had a few people in cars shout over to us saying the old ‘Get a job’ as if they were the first people to say it. It’s not clever nor is it smart. And to drive away as fast as they can makes them cowards in my eyes.

If they actually stopped and spoke to us they would realize that most of us are working, but on very limited incomes or retired. Sadly I’m used to it now.

Today we handed seven food parcels out, many thanks to Pat and the gang at Glossop for that. Many thanks also to Tom for the sandwiches that he donated they made a big difference.  We gave out lots and I mean lots of support and signposted everyone that we spoke to. I also confirmed arrangements for myself to support a lady through her ESA medical in a few weeks time.

We gave out lots and I mean lots of support and signposted everyone that we spoke to. I also confirmed arrangements for myself to support a lady through her ESA medical in a few weeks time.

It honestly never ends. The suffering never ends and it is getting much worse than it ever has been. Even if we by some miracle could change governments tomorrow it will take years and I mean years to rectify the damage caused by this awful government. I really don’t have a clue how people will survive.

Next week is our four-year anniversary demo and the theme for this one is ‘Prisoners of the state.’ Please come and join us 10-12 Ashton Under Lyne Jobcentre 101 Old Street Ashton Under Lyne.  We also will hopefully have some special guests coming along. Tea and coffee will be available for all.

Please share my blog, talk about it, and there is a donate button below if anyone would like to donate.

Thank you.

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Todays demo, desperate people and a visit from Ray Woolford, author of the book Food Bank Britain.

I’ve just returned home from our weekly demo feeling a bit elated instead of deflated. That makes a change these days.

To start with the weather was wonderful, not raining and a bit sunny which always makes things easier. Not only for us, but for the people having to use the Jobcentre. There’s nothing worse than the rain and cold weather, and we get lots of both.

Roy arrived early with the food parcels, which was fab because it’s nice not to be standing alone, and because they are needed straight away. People are waiting for them which is a sad indictment of the governments attitude towards the poor.

As we were setting up, I spotted a lady and her young child stood at the corner of the Jobcentre. She was looking at the food parcels, and she looked a bit lost. I walked over to her, handed her a leaflet and asked her if she was ok. She wasn’t ok, no surprise there sadly. She’s going through a traumatic time at the moment and her money had been stopped due to no fault of her own.

I had a chat with her, signposted her to relevant organisations and handed her a food parcel to keep both her and her child going. She was so happy to receive this and at least she knows that she has some food to tide her and her child over.

Two of my friends surprised me today and arrived unexpected at the demo. Karl walked over with a nice cup of coffee for myself, which I shared with Roy. How nice was that of him. Little things like that mean a lot because the work that we do is hard and it gives us hope.

My friend Lel arrived showing compassion and solidarity. She brought her little boy who is adorable and it was a joy to see them both.

I spoke to a man who to be honest had just had enough. He told me that he had total solidarity with us all because he knows that we are telling the truth. He went on to say that he had worked all his life, but sadly had become ill. He had lost part of one leg, and the toes off his other leg. He didn’t want a food parcel, he just wanted to chat.

He said that it is wrong that people are targeted because they become ill, disabled and fall on hard times. That’s what we pay our national insurance for he said, and he’s correct.

He told us how unfair he thinks the ESA medicals are and told of the struggle that his friend has recently been through. His friend had attended their medical, and despite several illnesses had been refused their ESA payments. They are appealing though and have been signposted to the relevant organisations that will help with that. We never leave anyone without the necessary information and help. Today, this gentleman just needed someone to listen to because he feels marginalised and discriminated against, which he is of course.

Then Ray Woolford arrived. What an amazing campaigner, activist, author and all round good person he is. He had travelled all the way from London but yet it felt like \I had known him for forever. We do chat on Twitter though, maybe that’s why, or maybe it’s because we take the same stance on issues.

He is the author of the book Food Bank Britain, and I will put a link to it at the bottom of the blog. It’s a must read and I urge anyone that can afford to buy it to buy it.

Ray arrived bearing gifts. He brought a big flask for keeping drinks warm which we have needed for a long time now. It gets very cold outside the Jobcentre so now we can offer a warm drink to people, so thank you Ray. Also he gifted us a hi vis vest, both are given in the memory of an amazing campaigner, Christine Archibald, who was killed in the London Bridge terror attack. She was an amazing lady, who was a support worker for the homeless and her work will never be forgotten #chrissysentus

Even though Ray is based in London, we are experiencing the same issues, although we have experienced Universal credit for a lot longer than most areas. It was amazingly good to talk about these issues, and discuss and share ideas etc.

Ray you are a legend thank you so much.

Some of the food parcels were handed out to people who wanted to remain anonymous and I respect that. They are struggling supporting themselves and family members. Some are working and suffering  because of the benefit cap. It’s a very hard position to be in, because they are working they can find it hard to find help. But they were signposted and given food.

I spoke to a couple of WASPI ladies again, this time different women, both suffering as a result of not being able to claim their rightful pension. They have been shown a massive injustice and I really hope that they get their pensions.

I spoke to a young man who is receiving help from local organisations, so we just chatted and let him know that we are there for him to chat to as well. He’s doing so well and is a lovely young man.

Another young man shouted over to us saying that what we are saying is true, and that we should keep up the good work. He went on to tell me that he had just witnessed a lady being badly treated by her Jobcentre advisor after receiving a sanction. So I waited for her to leave, gave her a food parcel and signposted her to relevant organisations. I hope that I showed her some hope on such an awful day for her.

It’s hard to describe everything that we do in the space of two hours, but we do a lot. And we do our best to help everyone.

Today we had a good morale boost, made a new friend and helped lots of people. This is what we do best and whilst people still continue to need the help we will be there for them.

Please, if you are local to the Manchester area, come and say hello. We would love to meet you.

Many thanks to everyone that came along today, and to Steph who also made a special journey today. It is appreciated.

I am furious that the government treats people like this, but it’s expected from a Tory government. They care only for themselves, and unless a poorer person is of some value to them they will deprive them of their basic needs, humiliate them and degrade them. This is because this government does not hold any value on a working class person’s life unless they can make some money out of them.

Here is the link for Ray’s book.

 

 

http://www.rochdaleonline.co.uk/news-features/138/community-news/111800/antiausterity-campaigner-charlotte-hughes-guest-speaker-at-castleton-labour-meeting

https://www.morningstaronline.co.uk/a-e155-Mental-health-The-vulnerable-suffer-what-they-must

Please donate if you can, every penny helps! Thank you! Also sharing the blog is just as important and is appreciated also! Thank you!

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Disgusted. Please read. Learning difficulties? No problem.. The DWP will stick you on the work programme. 

Today I was waiting for the bus home with my daughter when I bumped into an old school friend. I hadn’t seen her for a long while so we had a lot of catching up. She has learning difficulties and she struggled through school not passing any exams as there wasn’t the support in schools then as there is now. 

When she left school the social security department as it was called then were very sympathetic. They encouraged her to be on the sick as they called it because her options for work were limited. They also encouraged her to take up voluntary work to improve her social skills and to give her a focus. As a result she was volunteering for a local organisation off her own back and did so for 24 years. She loved it and thought she would never have to leave. Then the Tories got elected.

She was told at a Jobcentre interview that she had to start claiming Jobseeker’s Allowance. They also told her that she had to leave the place where she had volunteered for so long and volunteer at a place of their approval. She was very upset, but did it because they had told her to. Before anyone states that she shouldn’t have done this  I must add that she didn’t feel that she could. In her eyes what they say goes and she hasn’t got a lot of self confidence.

She started on the work programme and was given the usual countless tasks that everyone is given. She struggled through it but managed and lasted the full two years without a sanction. Her love of routine and checking her actions constantly helped her. She said it drained her but because a job wasn’t found they were sending her to a work programme in manchester. She has to sign on there every week instead of the local Jobcentre and has to borrow money off family to get there. Her family have no money either. She can’t comprehend why they won’t send her to the local Jobcentre, and I did try to explain but it was too complicated for her to understand. What they say goes she says, it’s not right but it’s how she sees things.

Whilst attending the work programme so far she says that she has applied for 424 jobs and only 2 prospective employers got back to her. She finds this difficult to understand. She said why don’t people have manners?  I agree with her on this issue, even an automated reply would do. I tried to explain. 

She’s now stuck in a so called voluntary position at a local charity and I’m disgusted that this charity are using workfare, using free labour and gaining financially at the cost of vulnerable people is never good in my eyes. She has to attend everyday but she cares for her mother one day a week. The Jobcentre have told her to stop doing this, the workfare placement must come first. In this lovely ladies eyes and my eyes also her mum does come first. She’s very old now and needs her shopping taken care off etc. I did try to explain about carers allowance but she didn’t understand, she is so confused but she did say to me that she stuck up for herself in the Jobcentre and said no. I really do hope that she doesn’t get sanctioned for this. 

In my eyes this lady should not be in this position at all. Yes she can do work that isn’t challenging but she’s got a lot of difficulties and just tries to do her best and to live independently. The DWP have knowingly taken advantage of a very vulnerable lady and made her already difficult life even harder. She told me that she never used to drink because it’s bad, but she has started to. The reason  why? Because she is so stressed she’s finding life very difficult. 

There must be thousands of people like this lady being victimised by the DWP. She should be able to live her life in peace, but the DWP and the Tory government have put a stop to this. Please spare a thought for everyone in this position. Please don’t judge anyone because they may appear a little different than yourself. Everyone has a heart, everyone has feelings. Of course we know this but the Tories ignore this. Why? Because they sold their souls to to the gods of capitalism, tyranny and bankers many years ago. 

Please if you can donate to keep my blog going if you can. I’m on a very very limited income and do struggle myself. My Paypal add is seercharlotte@gmail.com

New targets for DWP compliance interviews.

Sometimes I’m taken by surprise. Mostly I’m not. But this is a new tactic. A new target driven tactic employed by the DWP. 

For anyone claiming JSA, ESA Income Support or universal credit you might be familiar with a local service compliance interview. They send these letters out usually on a random basis or sometimes on the say so of a suspected fraud taking place. Now these interviews are compulsory and if you don’t attend then your money will get stopped. 

Whilst attending one of these interviews you are normally treated like a criminal, guilty before being proven innocent, most likely innocent of any wrongdoing as you have been randomly picked in the first place. You are taken to a room which looks just like a police interview room. They record everything like the police do, only in this case you are most likely innocent. You are asked to bring with you all documentation and proof to say you are who you are. This is what happened to a local lady who will remain anonomous to prevent any harrasment from the DWP. Here is what happened.

 After being admitted to hospital for an operation, she returned home to a “compliance interview” letter.Now the only “crime” that this lady committed was to become ill. She is claiming ESA and was previously claiming JSA. There has been no other change in her circumstances, but she is regarded as a criminal and will be treated as such. 

The lady concerned phone up the DWP on the number provided.To ask why she has been asked for an interview (interrogation ) and to inform them that as a disabled person and therefore classed as vulnerable she will be bringing an advocate with her. Here is a summary of the conversation. 

It took her a while but she eventually got through to a real person. This chap sounded quite nice apparently but wasn’t expecting any questions. People normally just comply, they don’t question the DWPs decisions he said. He sounded compassionate for a DWP worker, that he was under great pressure to perform these interviews. He didn’t say he was under pressure but I am presuming that he is because he has been told that he’s got to claw £1000 back from innocent people, people that have been claiming the correct amount of money and have committed no benefit fraud. So she is just a person on the list of targets for this clawback. He said that the DWP had supposed to have sent her a previous letter, which surprise surprise they didn’t. He didn’t argue the case for the DWP as he believed that she was knowledgeable and it was pointless doing so. She asked him why he had given her all this information… He said that he did because she had asked lots of questions and his tone wasn’t of a person happy in his job. She also informed him that she will be taking a witness into the interview and that she wants proof of all said letters from the DWP to herself that hadn’t arrived. After all it’s a well known fact that these letters don’t get sent out in the first place and the onus is on them to prove that they sent them and not on her for not receiving them. 

There are several issues that need to be spoken about here. The first is that these compliance letters are now being used as a form of target for the DWP. Never before have I heard of this. We all have heard about sanction targets, but compliance targets? Wow. That’s an all time low.

The second is the fact that you are proven guilty before you are even seen and are even interviewed in police like surroundings. This is shocking because even in a court of law you are supposed to be innocent before being proven guilty. The DWP doesn’t see it this way. And now they have a £1000 target to aim for innocent victims are going to be fraudulently accused of committing benefit fraud and will be asked to repay money that they do not owe, and have never owed. After all the DWP will want to reach that £1000 target so the most vulnerable will be targeted for this. 

The third is that the DWP are openly committing fraud. It’s much the same as demanding money with menaces. A very vulnerable person sitting in a compliance interview hosted by usually two very hostile DWP workers will agree to anything just to get out of the building. Their money will stop and they could well loose their home. 

The fourth and the last for now because I’m sure that I could think of more is that the decent members of staff working for the DWP are being put at risk by being forced to comply to enforcing these actions. The man concerned knew it was wrong but because he most likely he knows how bad it is to be unemployed, he has had to choose to enforce it. This is very wrong. Not all DWP workers are bad but the good ones tend to be the exception to the rule these days. They end up leaving or becoming ill because they cannot stand the stress and the wrongdoings anymore. 

Please share this blog. Let the DWP know that we are aware of their latest trick. If you receive one of their compliance letters always question it and demand a witness to any interview. That is your right so use it. We cannot allow them to get away with this fraud. Making the poorest pay for the banking crisis which was created by the richest is never acceptable. 

As my comrade States “With every twist of the screw that takes place it becomes more urgent that the jobcentre workers stand shoulder to shoulder with the claimants. Each generation has to relearn what solidarity means – that what the power of capitalist ideology does to us!”

Quick note. ESA is employment and support allowance. JSA is Jobseeker’s Allowance. Universal credit is what it says on the tin. 

  
It would be wonderful if anyone could donate to keep this blog going. I’m on a very low income and I need to continue this blog. My Paypal add is seercharlotte@gmail.com thank you! 

Please note none of this is hearsay it is based on good evidence from genuine people. 

For anyone who thinks this isn’t a true account of events, it was. I was accompanying this person and I have mentioned that it is a compliance letter. I have also attended many of these meetings with claimants. Some go ok, some don’t. It’s pot luck with who you see at the interview. I will not edit it because it a truthful set of accounts. Thank you.